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Frequently Asked Questions
Find answers to common questions about our products and services
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Do you ship internationally?
Yes, ESD Official ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.
Can I modify or cancel my order?
Orders are processed quickly. Please contact our support team within 1 hour of placement to request changes or cancellations.
Are your products covered by a warranty?
Most of our products come with a standard 12-month manufacturer warranty against defects.
Is my personal information secure?
Yes, we use industry-standard SSL encryption to protect your data and ensure a secure shopping experience.